Frequently asked questions
How much does Go cost?
Go is free for faculty and the institution. Students purchase a subscription based upon the amount of time they will need access to the platform. Some institutions choose to buy Go for their students and we are able offer bulk discounts for large purchases. Scroll down this page for all the details on pricing.
What are the technical requirements?
Go is web-based, with a unique login for each student. You only need internet access. You do not need additional software or downloads. Go can be used on any computer or browser, and is optimized for use down to a 7” mini tablet touch screen.
Can Go be used for IPE?
Yes! Go supports IPE (interprofessional education) with EHR patient cases and content for all disciplines. Every case in the Go library has suggested teaching uses and curricular concept mapping for each discipline as well as IPE usage suggestions.
Can I create my own patients? Can I edit your patients?
Absolutely! You can add your own content and all of our patient cases and activities are completely customizable. When you edit content, you retain the original version in your case library and your custom version gets added to your private case library. You can do collaborative customization with faculty from within your school or even invite colleagues from other schools to collaborate on custom content with you.
What kind of documentation do you have?
We have hundreds of different types of documentation formats to choose from: surveys, scored screening tools, narrative assessments, structured exams, orders, coded problem lists, vitals, labs, and care plans. We also have a free service to add new documentation formats as well.
What kind of downtime do you have? What kind of support?
We never have any downtime, and we offer 24/7 tech support. We also have a dedicated faculty teaching team – curricular experts and former healthcare educators – ready to help you as you work with Go. Our faculty teaching team is available Monday-Friday, 8-5 CST, at 877-742-3926 or click here to send us an email.
We also have a 24/7 technical support desk available to students and faculty – phone (877-907-2186) or by clicking here.
What patient case topics do you have?
Whether you’re looking for inpatient or outpatient cases, interprofessional or discipline-specific patients, ethical dilemmas in healthcare, or EHRs for your favorite manikin scenarios, Go provides an abundance of case topics to choose from with the capability to be customized to your personal preferences.
How easy is the training for faculty?
Training is a cinch – you can do it on your own time, at your own pace. We offer a five-video “Getting Started” series, with a total running time of less than 15 minutes. In fact, most users find they don’t need training because Go has been designed to be user-friendly and intuitive, but we are always available for questions or curricular sessions if you need them.
Do you offer training for students?
Students begin with a Go Orientation activity which provides them with a detailed walk-through of the system without extensive training. We designed Go to be very intuitive so students can follow the steps right on the screen to be able to use Go.
How do my students get access?
Students will use a subscription to access Go, which is treated like any course material. There are seven subscription term options, each is renewable, and cost is per student.
Students can purchase online or in the bookstore with financial aid. Some schools choose to purchase for the students instead. We offer bulk discounts starting at 200 subscriptions bought by the school – ask us for more info.
Can I preview before adopting?
Yes! Faculty can have Guest Access for up to two weeks to explore on your own. Reach out to learn more and schedule a demo.
What do faculty say about Go?
From our 700+ diverse patient cases and activities to our incomparable customer service, faculty recommend EHR Go as the EHR teaching platform of choice.
Review these case studies and white papers.
Sensible pricing
in line with course materials
Students subscribe at the level that best fits their schedule. Subscriptions can be purchased online through us, or in your bookstore. Some schools choose to buy for their students* – it just depends on your structure and needs.
There are several subscription terms available and your students are welcome to choose which works best for them. The subscription does not start until the student activates it on our site with a code provided from the instructor.
All prices are in US Dollars (USD).
Quarter Subscription
12 weeks of access to GoSemester Subscription
16 Weeks of Access to GoAcademic Year Subscription
40 Weeks of Access to GoAnnual Subscription
12 months of Access to GoExtended Subscription
18 months of Access to Go2-Year Subscription
24 months of Access to Go3-Year Subscription
36 months of Access to Go*For schools that choose to purchase for their students, we offer a bulk discount that starts at 5% for 200 subscriptions, then goes up 1% for every 100 subscriptions above that (it tops off at 25%). The discount is applied per invoice. Any unactivated subscriptions remain as a credit on your account for future terms. For example, if you only needed 150 this term but purchased 200 to get the discount, the 50 extra could be used whenever you’d like in the future.