How do I install the Citrix plugin?

You’ll be prompted to install the Citrix plugin the first time you launch the EHR on a device. These instructions can vary by browser and are usually pretty seamless. You can also choose to install the plugin before opening the EHR. To do this, you can install the plugin in advance by clicking here. This will download a file to your computer. Click on the file and follow the instructions.

If you need help, our Support Desk is available 24/7. You can click here to email Support or call 877-907-2186.